Returns & Refunds Policy

Returning Goods

Please inspect your firewood on delivery. In the unlikely event that you are not satisfied with your purchase, please let us know within three working days. Accepted returns will be collected and refunded within 14 working days. We will use the same means of payment as you used for the order and you will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail logs@ousefirewood.co.uk